Frequently Asked Questions

Quick answers to common questions about FormatBit. Can't find what you're looking for? Check our support center or contact us directly.

32 questions answered

Updated daily

General Questions
5 questions

File Formats & Conversion
5 questions

Privacy & Security
6 questions

Technical Support
6 questions

Quality & Settings
5 questions

Account & Billing
5 questions

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Frequently Asked Questions

Popular Questions

General Questions5 questions

What is FormatBit?

How much does FormatBit cost?

Do I need to install anything?

Which browsers are supported?

Can I use FormatBit on mobile devices?

File Formats & Conversion5 questions

What file formats are supported?

Can I convert any format to any other format?

What's the maximum file size I can upload?

How long does conversion take?

Why did my conversion fail?

Privacy & Security6 questions

Is my data secure?

How long do you keep my files?

Do you access or analyze my files?

Can other users see my files?

Do you comply with GDPR and privacy laws?

What information do you collect?

Technical Support6 questions

Why is my conversion slow?

The download button isn't working. What should I do?

Can I pause or cancel a conversion?

Why do I see a &quot;Session expired&quot; error?

What happens if I close my browser during conversion?

Why can't I convert certain file combinations?

Quality & Settings5 questions

How do I control output quality?

What does &quot;preserve metadata&quot; mean?

Why is my converted file larger than the original?

Can I batch convert multiple files?

How do I get the smallest possible file size?

Account & Billing5 questions

Do I need to create an account?

Are there any usage limits?

Will FormatBit always be free?

Do you offer premium features?

How is FormatBit funded?