Privacy Policy
Your privacy is our priority. Learn how FormatBit protects your data and respects your privacy rights.
Data Minimization
We only collect and process the minimum data necessary to provide our conversion service.
Automatic Deletion
All files are automatically deleted exactly 2 hours after upload, with no exceptions.
No Content Analysis
We never open, read, or analyze the contents of your files during conversion.
Secure Processing
All conversions happen in isolated, encrypted containers with no data persistence.
Introduction
FormatBit ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our file conversion service at formatbit.com (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
Information We Collect
Files You Upload
We temporarily store files you upload for conversion purposes only. These files are:
- • Processed in isolated, secure containers
- • Never accessed or analyzed by our team
- • Automatically deleted exactly 2 hours after upload
- • Not shared with any third parties
Technical Information
We collect minimal technical data to operate the service:
- • IP address (for security and abuse prevention)
- • Browser type and version (for compatibility)
- • Operating system (for optimization)
- • Timestamp of requests (for performance monitoring)
- • File types and sizes (anonymous statistics)
Information We DON'T Collect
- • Personal identifiers (names, emails, phone numbers)
- • User accounts or profiles
- • File contents or metadata
- • Usage patterns or behavioral tracking
- • Location data beyond country-level geolocation
How We Use Your Information
Primary Uses
- • Convert your files to requested formats
- • Provide download links for converted files
- • Maintain service security and prevent abuse
- • Monitor system performance and uptime
Analytics & Improvement
- • Anonymous usage statistics (file types, conversion volume)
- • Error rates and system performance metrics
- • Service optimization and feature development
What We Never Do
- • Sell or share your data with third parties
- • Use your files for training AI models
- • Create user profiles or behavioral tracking
- • Store files beyond the 2-hour deletion policy
Data Retention & Deletion
Automatic File Deletion
All uploaded and converted files are automatically deleted exactly 2 hours after upload. This includes:
- • Original uploaded files
- • Converted output files
- • Temporary processing files
- • Download links (become invalid)
Technical Data Retention
- • Server logs: 30 days (for security and debugging)
- • Anonymous statistics: Indefinitely (no personal data)
- • Error logs: 7 days (for service improvement)
2-Hour Guarantee
We guarantee that your files are completely removed from our systems within 2 hours. Our automated cleanup service runs every 15 minutes to ensure this policy is strictly enforced.
Security Measures
Technical Safeguards
- • TLS/SSL encryption for all data transmission
- • Isolated processing containers for each conversion
- • Encrypted storage during processing
- • Regular security audits and monitoring
- • DDoS protection and abuse prevention
Operational Security
- • Limited access to production systems
- • No manual file access or inspection
- • Automated security patching
- • Incident response procedures
Your Rights
Under GDPR, CCPA, and other privacy laws, you have certain rights regarding your personal data:
Data Rights
- • Right to access your data
- • Right to rectification
- • Right to erasure ("right to be forgotten")
- • Right to data portability
Processing Rights
- • Right to restrict processing
- • Right to object to processing
- • Right to withdraw consent
- • Right to lodge a complaint
Important Note
Since we don't collect personal data and automatically delete all files within 2 hours, most data rights are automatically satisfied by our service design. For any privacy-related inquiries, please contact us using the information below.
International Data Transfers
FormatBit operates globally and may process your data in different countries to provide the best service performance. We ensure that:
- • All processing locations meet equivalent privacy standards
- • Data transfers comply with applicable privacy laws
- • The same 2-hour deletion policy applies worldwide
- • Security measures are consistent across all locations
Cookies & Tracking
Essential Cookies Only
FormatBit uses minimal, essential cookies required for service functionality:
- • Session management (conversion tracking)
- • Security features (CSRF protection)
- • Service preferences (theme, language)
No Tracking
We do not use advertising cookies, tracking pixels, or third-party analytics that collect personal information. Your browsing behavior is not monitored or profiled.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
- • We will update the "Last Updated" date at the top of this policy
- • Material changes will be prominently announced on our website
- • Continued use of the service constitutes acceptance of changes
- • You can always access the current version at formatbit.com/privacy
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: